For Home-Network | Ziply

In over 210 regional cities and towns (and counting).

We’re bringing a world-class internet experience to over 1.7 million homes and businesses, including communities that have been underserved for decades. Every home deserves a better internet.​

Select your state to view service availability in your area.

Washington
Oregon
Idaho
Montana
 

How We're Different

Reliably Fast

You’ll always see high speeds, even during peak hours. We run our network differently—with plenty of capacity to spare.

Consistently On

Our network is built with redundancy and capacity so that you won’t experience interruptions in service—days, nights, or weekends.

Confidently Ready

We are the only provider who is creating a network that’s purpose-built and optimized for your internet needs.

Honestly Local

We use our services at home, just like you do, and we care about bringing everybody the best service possible.

fiber

Why choose fiber for your home

Fiber is as fast up as it is down, making it the best option for heavy internet users, like gamers, streamers, and those working from home or taking classes online. Unlike cable providers, we are not repurposing old television technology to provide internet service, so there’s no need for us to impose data caps or throttling that slow you down. 

  • Gamers experience less lag and packet loss – more wins, more fun.
  • Streaming movies never stutter, stop or pixilate – never rewind to find out what you missed.
  • Get your work done fast – upload and download files with ease and never have a meeting cut out.
  • School at home is a breeze – download assignments, upload homework, participate in class discussion without interruption.

More fiber is on the way

We’re going all in on fiber internet to homes and businesses. We have an aggressive plan to bring new fiber to cities and towns across the region, starting in September 2020.

Learn More
Fiber
 

 

Frequently Asked Questions about Internet Speed

 

Several factors can slow your internet speed:

  • Use of WiFi instead of a wired connection
  • Components within your computer, such as processor speed, amount of available memory, operating system, and computer configuration
  • The number of applications that are running at the same time
  • The number of computers or other devices that share your internet connection
  • The quality and condition of the wiring that connects your computer(s) to the Ziply Fiber network
  • Unusual events like a network outage and equipment failure may also reduce speed temporarily

For the most accurate results, we recommend using the desktop version of the Speedtest application with a wired connection.

Before starting the test, be sure to:

  • Connect your computer directly to your router using an ethernet cable.
  • Disconnect from any VPNs.
  • Make sure no other device is connected to your internet during the test.
  • Avoid using video or music streaming apps during the test.

Testing speeds over WiFI or with web browsers may provide inaccurate results.

Download the free Speedtest® app today for the quickest way to check your connectivity.

It’s first important to note, when running a speed test on a WiFi device, you're testing the speed of your wireless WiFi network, not the broadband speed delivered by your Fiber service.

To get the best possible speed make sure your device:

  • Meets or exceeds the recommended system requirements, or you're likely to experience slower than expected speeds
  • Is connected to the Ziply Fiber Gateway using a wired gigabit ethernet connection
  • Is plugged in and not running on battery power, or set up with a power-saving profile
  • Is using the latest browser version available
  • Has a limited number of other applications running (or none). Some applications, including security software, can affect a speed test. You can turn off these applications and run your speed test, but be sure to turn any security applications back on afterward.

In general, a device should meet these minimum specifications to perform well on a Ziply Fiber connection.

Windows 
  • Windows 7 or higher 
  • 1.2 GHz Processor 
  • 1 GB RAM 
  • 100Mbps Ethernet Card 
Mac
  • OSX 10.3.9 or higher 
  • 2 GHz Processor 
  • 2 GB RAM 
  • 100Mbps Ethernet Card 

To get the most out of a speed test, and your use of the Fiber network, here are the recommended device specifications for Fiber connections:

Windows
  • 64-bit Windows 10 Pro 
  • Intel Core i7 CPU @ 2.5GHZ or higher
  • 16 GB RAM 
  • Gigabit ethernet connection or USB3 or gigabit ethernet adapter 
Mac
  • OSX 10.12  
  • Intel Core i7 CPU @ 2.5GHZ or higher
  • 16 GB RAM 
  • Gigabit ethernet connection or Thunderbolt gigabit ethernet adapter 

Other factors may cause interference and affect the speed of your WiFi connection, including:

  • Distance from the router
  • Physical buildings such as walls and floors
  • Kitchen equipment (microwave ovens, refrigerators, etc.)
  • Other home gadgets like garage door openers, cordless phones, baby monitors
  • Other WiFi networks in the vicinity
  • Any 802.11b device on the network (it is advised you remove this device from the network)

Identifying the specific interference is difficult and sometimes impossible. To get the best possible WiFi signal, place the router in the location where you use WiFi most, and away from physical obstructions and other devices that may interfere with the WiFi signal. During times when you need the fastest connection possible, use a wired connection to the router.

The browser you use can matter, especially if it is an older version.

For both speed and security purposes, it is important to be using the most updated version of whichever browser you use, whether it is Chrome, Firefox, Safari, Edge or Explorer.