How we bring fiber to you
We are actively under construction to deliver our fast and reliable fiber internet service to homes and businesses across the region. Here’s what to expect when you see us headed your way.
1. Inspection & Field Surveys
Before starting any construction, we’ll have survey crews on foot in the neighborhood. This is when we gather important information that shapes our construction plans going forward.
2. Marking Utilities
We’ll place markers and/or paint on the ground in our efforts to avoid other utility lines when digging is required. You’ll see these markers in yards and along roads and sidewalks.
3. Construction Groundwork
Once we’ve safely marked your utilities, construction teams start the careful process of preparing the area for hanging fiber lines or burying them underground.
4. Fiber Installation
After the area is fully prepped, we’ll start hanging cables above ground if there are utility poles available or pulling fiber through underground conduits. In some cases we may trim branches away from cable lines for safety reasons or to prevent cable damage.
The size of your neighborhood and local weather conditions are two of many factors that impact the amount of time this takes. We’ll do everything we can to minimize disruptions like temporary parking restrictions, and we’ll work hard to complete everything as quickly as possible.
5. Cleaning and Patch Up
Before finishing, our crews will patch up any places impacted by construction. We’ll do our best to leave the area as clean as when we got there.
6. Home and Business Installations
After our new fiber network has been prepared for your area, residents and businesses can sign up for our fiber internet service. Next, we’ll schedule a date and time for fiber installation to get you all set up.
Check your address for fiber availability to get started.